Category: Enterprise Architecture

  • Unlocking Real Business Value from Enterprise Architecture

    How Enterprise Architecture Drives Real Business Value: Four Key Impact Areas In today’s fast-paced digital landscape, Enterprise Architecture (EA) often gets misunderstood or overlooked. While IT teams have well-defined roles—developers build, operations support, security protects—EA can sometimes struggle to clearly explain its value. But what if EA was the secret weapon that aligns business strategy…

  • Intersecting Business and Technology | Example 1

    How Enterprise Architecture Enabled Admissions Growth for an Outpatient Surgery Center 🎯 The Business Strategy A regional outpatient surgery center sets a strategic goal:“Increase patient admissions by 20% year-over-year.” Leadership believes growth is achievable through better referral conversion and faster intake, especially from affiliated providers. But something is stalling the volume. 🔍 EA Engaged to…

  • Intersecting Business and Technology | Example 2

    Evaluating a Personalization Engine: Build vs. Buy in Retail eCommerce In the fast-paced world of eCommerce, delivering a personalized shopping experience can be the difference between conversion and cart abandonment. A vendor pitches a plug-and-play AI-driven personalization engine that promises to improve product recommendations, boost conversion rates, and increase revenue per user. The pitch is…

  • From Strategy to Solution

    6 Steps Enterprise Architects Take to Enable Business Outcomes When business leaders set strategic goals—like accelerate growth or reduce service cycle times—they’re often met with complex processes, outdated systems, and data gaps. This is where Enterprise Architecture (EA) steps in—not to lead everything, but to partner with operations, business, and IT to ensure that technology…

  • Evaluating Solution options: NPV

    Making Smarter Tech Decisions with NPV and Objective Evaluation In today’s fast-paced, technology-enabled business environment, organizations often find themselves at a critical crossroads: choosing between multiple solution options that promise to fulfill strategic goals. Whether it’s a new patient intake system in healthcare, a personalization engine in retail, or a modern ERP platform, the challenge…

  • Designing an Operating Model for Enterprise Architecture to Deliver Business Value

    Modern enterprises need their technology organizations to do more than keep the lights on—they need them to drive innovation, improve agility, and scale outcomes. But that requires more than tools or platforms. It requires Enterprise Architecture (EA) to operate as an embedded, strategy-driven function at the intersection of business and technology. To support this, CIOs…

  • Let’s Rethink Reference Architecture Diagrams

    To effectively optimize technology spend, we must first establish a clear representation of the Enterprise. This foundation enables us to evaluate, document, and refine various models—not only to streamline systems but also to optimize labor costs. Representing today’s Enterprise with a conventional reference architecture diagram alone often leads to confusion or oversimplification. A common pitfall…

  • Reframing Platform Teams in the Modern Enterprise IT Organization

    🔧 What Does Enterprise IT Actually Do? At a strategic level, an enterprise IT organization exists to deliver two primary value streams: Business Applications — the software systems that directly enable business capabilities, customer engagement, operational workflows, and decision-making. Business applications are how the enterprise interacts with the world. Platform Capabilities — the shared systems…

  • From Enterprise Architect to Platform Product Owner

    As organizations mature their product and platform operating models, a new opportunity emerges for Enterprise Architects: transitioning from technology stewards to platform product owners. This shift allows architecture to play a more embedded, accountable role in delivering value while still ensuring technology coherence and long-term viability. 🏗️ Platforms Need Product Thinking In agile, product-centric organizations,…

  • Optimizing Technology Spend Through Platform Teams

    With a modern reference architecture, a redefined platform operating model, and a platform leader who embraces a forward-looking, product-oriented mindset, the stage is set to do more than streamline IT delivery. This team is now positioned to drive measurable cost savings , vendor management and reduce inefficiencies across the CIO organization. 🔁 From Fragmentation to…